FAQs
We know life can be unexpected sometimes so we have compiled a list of our most frequently asked questions & answers to help you!
HOW LONG DOES SHIPPING TAKE?
Our production process is “print on demand”. As soon as your order is placed, we will custom make your print / fine art poster. On average, it will take 1-5 days to produce each item individually and ship it to you. Depending on your location in United Kingdom, Europe, or around the world it might take 1-2 weeks.
WHAT IF MY PRODUCT ARRIVES DAMAGED?
Don't worry!
Our goal is to make sure our customers are 100% satisfied with their orders.
If any part of your print or poster was damaged during shipping, we will send you another print.
MY ORDER STILL HAS NOT ARRIVED. MY LOCAL MAIL SERVICE CANNOT TELL WHERE THE PACKAGE IS. WHAT SHOULD I DO?
You can contact us and we will contact our shipping partner to check the status of your package. In case of a lost package, we will immediately send you a new print.
HOW LONG DOES IT TAKE FOR MY ORDER TO REACH ME?
Depending on your location:
1 to 3 business days for orders within United Kingdom
3 to 5 business days for orders within Europe
5 to 10 business days for International orders
These estimates are provided by delivery service such as DHL, Hermes and Royal Mail. Possible delays in delivery time may be caused by the local delivery service (for orders outside United Kingdom); customs services (for orders outside the European Union) and / or commemorative dates and commercial holidays such as Christmas.
I DO NOT LIVE IN UNITED KINGDOM OR IN EUROPE. CAN I ALSO ORDER?
We are shipping to all European countries, Canada, United States, India, Singapore, Brazil, Japan and more.
If you need more information, get in touch at : contact@theretrogallery.uk
HOW ARE THE PRINTS MADE?
Each print, fine art poster is custom made in United Kingdom. We take great care and attention in ever order. Every image also has a history or story linked to it.
Once upon a time, there were two siblings, Hanna and Edward. They grew up in a home that was filled with treasures that their parents had collected, curated, and loved. Each item in the house had a story to tell and was a window into the past. Hanna and Edward fell in love with vintage art and the stories that they told, and they knew that they wanted to share their passion with others.
Years went by, and the siblings grew up, but their love for vintage art remained. They dreamt of creating a space where others could experience the beauty of vintage art and bring a touch of history into their own homes. Thus, The Retro Gallery was born.
At The Retro Gallery, we believe that vintage art is more than just a piece of decoration. It's a window into the past, a story waiting to be told, and a way to connect with our history. That's why we've carefully curated a collection of fine art vintage posters that will take you on a journey through time. Our nostalgically inspired motifs will transport you to another era, where you can imagine a world filled with glamour, adventure, and romance.
But The Retro Gallery is more than just an online shop. It's a passion project that's rooted in our love for vintage art and design. Hanna and Edward have combined their talents to create a space that's accessible for everyone to find inspiration and decorate their lives.
We believe that vintage art should be for everyone, which is why we've made it our mission to provide you with the highest quality vintage art at an affordable price. We take pride in our collection of vintage art, and we hope that each piece will bring a touch of history and beauty into your home.
Thank you for choosing The Retro Gallery to be a part of your story. Let us help you decorate your life with art that tells a story and brings a touch of history into your home.
